Returns & Cancellation Policy

Thank you for choosing Kesar Organics for your wellness needs. We are dedicated to providing you with the highest quality and products. Please take a moment to review our Returns & Cancellation Policy carefully.

Return and Cancellation Policy at Kesar Organics:

1. No Return Policy:
   At Kesar Organics, we prioritize ensuring that every product meets stringent quality standards. We meticulously craft our merchandise to uphold the highest levels of safety and effectiveness.
2. Return Policy:
   Due to the unique nature of our organics, we regret to inform you that we are unable to accept returns. This policy is implemented to safeguard the safety and integrity of our products for all customers. We appreciate your understanding in this matter.
3. Cancellation Process:
   Customers have the option to cancel their orders before they are processed for dispatch. To initiate a cancellation, simply send an email to : kesarorganicsfarm@gmail.com or call our Customer Care at +91 8128122009 within 12 hours of placing the order. Our Customer Care team is available to assist you from 10:30 am to 7 pm IST.
4. Cancellation Window:
   Orders can only be cancelled within the 12-hour window after placement. Once orders have been dispatched, they cannot be cancelled. We encourage customers to act promptly if they wish to cancel their orders to avoid any inconvenience.
5. Communication Channels:
   Whether through email or phone, we provide multiple avenues for customers to request cancellations. Our responsive Customer Care team is dedicated to assisting you throughout the cancellation process.
6. Timely Action:
   We understand that circumstances may arise where cancellation becomes necessary. By promptly notifying us within the specified timeframe, we can ensure timely processing of your cancellation request.
7. Commitment to Service:
   Kesar Organics is committed to providing excellent service to our valued customers. While we regret any inconvenience caused by the need for cancellations, we strive to make the process as smooth and efficient as possible.
8. Customer Support Hours:
   Our Customer Care team operates during specific hours to assist you with cancellations and other inquiries. Please note the timings mentioned above for reaching out to us regarding cancellation requests.

Please note that by placing an order with Kesar Organics, you agree to adhere to the terms outlined in this Returns & Cancellation Policy.

Thank you for choosing Kesar Organics. We appreciate your trust in our products and look forward to serving your organics needs.